Frequently Asked Questions

About Jingle Pay

Jingle Pay is a financial services app that gives you a versatile account to spend, send, and save money — fee-free and with no commitments.
Jingle Pay Bahrain operates in partnership with Infinios Financial Services, licensed and regulated by the Central Bank of Bahrain (CBB).
Just like your account, Jingle Pay is completely digital— no physical branches. Everything you need is in the app.

Your Jingle Pay Account

Any Bahraini resident with a valid National ID card and a smartphone can open an account.
No, only a National ID card is accepted to register for a Jingle Pay account.
You must be at least 18 years old to open a Jingle Pay account.
Download the app from the Google Play Store or Apple App Store, sign up using your National ID, and you're good to go.
No, a user can only have only one Jingle Pay account.
Yes, once registered, you can access your account anywhere, anytime.
Reach out to us via in-app chat or email us at [email protected].

Jingle Pay Account Features

With Jingle Pay Bahrain, you get:
  • Instant digital wallet
  • Peer-to-Peer transfers
  • Request money from friends
  • Bill splitting
  • Free Platinum Mastercard
  • International transfers (coming soon)
Not yet — but bill payments and mobile top-ups are coming soon.
Yes, limits are defined by regulations set out by the Central Bank of Bahrain and will be displayed in-app when you transact.
None. Jingle Pay offers a fee-free account with no minimum balance requirement.
With your free Platinum Mastercard, you enjoy:
  • Numberless card for safer payments
  • Customizable name & choice of colors
  • Transaction controls at your fingertips
  • Instantly freeze, block, or replace your card from the app
  • Accepted globally, online & in-store
  • Exclusive rewards on travel, lifestyle, shopping and more

Money Transfers

In Bahrain, you can top up using your debit card, Benefit Pay, cash deposits, or via P2P incoming transfers.
You can send money instantly to other Jingle Pay users using just their mobile number. International remittances will be available soon!
Sending and receiving money between Jingle Pay users is free. International transfer fees are also free!

Account Services & Support

Go to your profile settings in the app and select "Reset Passcode."
All your transactions are available in your app feed. Monthly statements are also sent to your registered email.
Yes — we use bank-grade security, encryption, and data protection standards to keep your money and data safe.
Simply log in from a new device with your registered mobile number, or contact [email protected] for help.
Use our in-app chat support or email us at [email protected].
Feedback can be shared via in-app chat or email us on [email protected].
Are you ready to Jingle? Spend, Send and Save your money, all in one place Empowering you with a financial super-app that simplifies your day-to-day financial needs.