Privacy Policy

Infinios Financial Services B.S.C.(c) (“Infinios”), together with its authorized distribution partner Jingle Pay W.L.L., is committed to protecting the privacy and personal data of all users (“you”) who interact with our services and website. As a financial institution regulated by the Central Bank of Bahrain (CBB), Infinios ensures full compliance with applicable data protection and financial sector regulations issued by the CBB.

This Privacy Policy outlines how we collect, process, use, and protect your personal information when you visit our website or engage with our services.

1. Regulatory Compliance

Infinios, as a licensed and regulated financial institution under the supervision of the Central Bank of Bahrain (CBB), is responsible for adhering to all applicable regulations related to data privacy, protection, and financial services. Jingle Pay W.L.L. operates solely as Infinios’ distribution partner and supports the delivery of services under Infinios’ regulatory oversight.

2. Information Collection

We may collect personal data through direct means (e.g., when you provide it to us) or indirectly (e.g., through automated technologies). Information collected may include but is not limited to:

Contact details (name, phone number, email)
Usage data (pages visited, session length, browser type)
Technical data (IP address, device identifiers)

3. Purpose of Data Processing

Infinios processes personal data for the following purposes:

To provide and improve our financial products and services
To comply with legal and regulatory obligations under CBB regulations
To communicate important updates or changes to our services
To enhance website functionality and user experience
For internal analytics, marketing performance, and service development

Where appropriate, we may contact you regarding products or services that may be of interest, provided you have not opted out.

4. Sensitive Personal Data

Infinios does not intentionally collect sensitive personal information (e.g., political opinions, religious beliefs, health data) through its website. If such data is ever required, we will request your explicit consent beforehand. By voluntarily submitting such information, you consent to its processing as outlined in this policy.

5. Data Disclosure

Infinios may share personal data with:

Its affiliated entities and subsidiaries
Authorized contractors, agents, and service providers
Jingle Pay W.L.L. in its role as distribution partner
Regulators or authorities when legally required

We may also disclose anonymized or aggregated data for research, business development, or compliance reporting.

6. Data Security

We implement industry-standard security measures to protect the data we collect and store. While we strive to ensure the security of our systems, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

7. Third-Party Websites

This Privacy Policy applies solely to our website. We are not responsible for the privacy practices or content of any third-party websites that may be linked from our site.

8. Online Scope Only

This Privacy Policy applies only to data collected online via our website and does not apply to any data collected offline or through other channels.

9. Updates to This Policy

Infinios reserves the right to amend this Privacy Policy at any time. We encourage you to review it periodically to stay informed of how your data is protected and used.

By accessing or using our website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

If you have any questions or concerns about this policy or how your data is handled, please contact us at:

Infinios Financial Services B.S.C.(c)

[email protected]

Or Jingle Pay W.L.L